30+ Days ago
1 day ago
Monday - Friday
9:00am - 5:30pm
The Laboratory Client Services Representative works with physician offices, patients, internal customers, other laboratories and outside medical facilities. The Laboratory Client Services Representative recognizes order, billing and LIS resulting connectivity problems and assists in finding and implementing solutions. The CSR is competent in client relation skills, is able to learn systems quickly, using the resources on hand as well as being able to work independently in finding solutions. The CSR consistently provides courteous service for inpatient and outpatient populations as well as physicians and other medical staff. They are responsible for the smooth and timely flow of patient information between the Lab and other hospital departments.
Qualifications and Requirements:
College experienced preferred.
Previous customer service experienced required, prior work in a medical office or laboratory is...