The Centralized Scheduling Specialist is responsible for the following: answering calls coming into the call center, scheduling all Clinic offices for daily appointments, scheduling hospital tests excluding surgeries, and ensuring authorizations are obtained and documented.

Responsibilities

JOB SPECIFIC RESPONSIBILITIES AND ACCOUNTABILITIES

Answer all calls coming into the call center

Schedule Clinic and Hospital appointments.

Verifies insurance coverage and obtains pre-certification and authorization on inpatient, outpatient and recurring accounts

Reviews each department’s schedule and obtains authorization if required and notates it in ARM. If any additional information is needed before the test will be notated on account.

Works daily ARM work list for scheduled appointments for hospital and ancillary services.

Document in Meditech system any action taken on all patients’ account.

All other duties as assigned

Qualifications

QUALIFICATIONS

Education

High School Graduate preferred

Medical terminology preferred

Work Experience

Experience in answering phone calls required

Scheduling appointments preferred

Medical office experience preferred