30+ Days ago
1 day ago
The Centralized Scheduling Specialist is responsible for the following: answering calls coming into the call center, scheduling all Clinic offices for daily appointments, scheduling hospital tests excluding surgeries, and ensuring authorizations are obtained and documented.
The Centralized Scheduling Specialist reports directly to the Patient Financial Services Director.
Answer all calls coming into the call center
Schedule Clinic and Hospital appointments.
Verifies insurance coverage and obtains pre-certification and authorization on inpatient, outpatient and recurring accounts
Reviews each department’s schedule and obtains authorization if required and notates it in ARM. If any additional information is needed before the test will be notated on account.
Works daily ARM work list for scheduled appointments for hospital and ancillary services.
Document in Meditech system any action taken on all patients’ account.
All other duties as assigned
High School Graduate preferred
Medical terminology preferred
Experience in answering phone calls required
Scheduling appointments preferred
Medical office experience preferred